The “Financial Sector and Markets Authority” (FSMA) is an autonomous Belgian public institution that, together with the Belgium National Bank, supervises the Belgian financial sector. The FSMA’s employees come from different Belgian institutions, and have different ages and ways of working.
In 2013 the FSMA initiated what they called the “2013 Personal development project” which main objective was to build the “FSMA spirit” around a set of shared values: Authority and decisiveness, honesty and integrity, independence, transparency and accountability. To do so, the FSMA provided four “axes” of training for their staff: Languages, Business skills, Personal development and Management. With this objective in mind the GHG was called in 2013 to deliver 90-minute face-to-face modules on “Motivation”, “Time Management”, and “Habits of effective people” in French and Dutch. The delivery of the 90 minutes modules continued in 2014 with modules like: “Change and transition“, “Presenting with impact 1“, “Managing conflict“, “Time management“ and “Presenting with impact 2“.